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What Will It Be Like to Switch to Contractor Central?

Posted by Dawn White on Jul 26, 2021 8:29:19 AM
Dawn White
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Thoughtful payroll professional at her laptop, using Contractor Central workforce management solution

RPMx Construction was relying on spreadsheets for complex payroll calculations. The error-prone and time-consuming manual entry meant there was always the potential for wage and hour violations. It wasn’t just filling out the Certified Payroll Reports that was problematic. It started with getting the correct wage and benefit calculations into payroll that drove the reports.

Similarly, Jones Contractors’ field time collection system wasn’t integrated with their time-and-attendance system, so determining overtime and other rules was a manual process. And their multiple variable pay rates for employees required time consuming and error prone manual data entry.

There are thousands of stories like these throughout the construction industry, because HCM systems can’t do it all. The requirements of data management are simply too complex to handle everything a construction company could need.

That’s why employers are turning to Contractor Central, IDI’s construction workforce management solution. IDI partners with your other HCM vendors to automate the manual workaround processes you’re currently using, freeing up hours of your time every week for more meaningful work.

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Do You Know What You’re Getting Into?

CFOs love the idea of a workforce management solution, because of the promise of a stronger bottom line. But many payroll professionals get nervous when they think about implementing an automated system:

  • You can’t review the calculations — how do you know they’re accurate every time?
  • The last HCM implementation was a painful and confusing process — do you really want to go through all that again?
  • The prospect of dealing with an unfamiliar system that has lousy customer support is maddening.

IDI has been a trusted partner for construction companies for more than 30 years. We understand the complexities of construction payroll, and we know how frustrating and stressful a new system implementation can be.

We also understand the stress of trusting in a payroll integration system where you can’t run the numbers yourself. Everything happens lightning-fast, behind the scenes — which is great if the system is working correctly, but disastrous if it isn’t.

That’s why IDI has done everything possible to make the implementation of your integration system as smooth, reassuring, and worry-free as possible. Let’s look at what you can expect when you implement Contractor Central.

Can You Trust Contractor Central’s Calculations?

There’s a trust factor when implementing automation software. How do you know Contractor Central will do exactly what you need it to do, when you can’t physically see the calculations being run?

Our team works side-by-side with you throughout the implementation process to make sure that every payroll situation is accounted for. We aren’t satisfied until you’re certain that your tables are set up correctly and all the calculations are exactly right.

Once you’re happy with the initial setup, the testing begins. The no-risk testing cycle allows you to run IDI’s integration system through the gauntlet, with no risk of producing inaccurate paychecks. We’ll encourage you to test every scenario that you deal with, as well as scenarios you might encounter in the future.

You’ll be able to compare the results with your own, and double-check every paycheck to ensure it’s 100 percent accurate.

If any results aren’t exactly what you need, we’ll make adjustments and resume testing.

Typically, we recommend our clients do two rounds of parallel testing before considering implementation complete and going live. We want you to feel comfortable with the accuracy of the results before you transition entirely to automation.

“It has been rewarding utilizing new technology and working as a team to make sure every employee has continued to get paid correctly and get paid on time! We are really excited about Contractor Central...very user friendly. It's easy to follow for new users.” — Michele W., Sr. Payroll Specialist, Lithko Contracting

“I just finished my second payroll after getting my IDI solution and the data came in correct. It was a smooth process with no issues. I was also exceptionally pleased with my IDI Implementation Specialist. She was very helpful!” — Keith Foley, Staff Accountant

What to Expect During Implementation

Testing is just one part of the implementation process, and IDI is there to make sure the entire project goes as smoothly and seamlessly as possible. After 30+ years of implementing construction integration software, we've developed an efficient process that will go as smoothly as possible for you. We understand how valuable your time is.

During the implementation process, we’ll stay in communication with you and explain each step along the way. You’ll know what to expect and you’ll have plenty of opportunities to ask questions and give feedback. If something isn’t going the way you need it to, we want to know!

Because we’ll be working with other vendors who have their own systems to implement, our end of the process may enter a waiting mode at certain key points. Don’t worry! We’re still around and as responsive as you need us to be. As soon as our partners’ pieces are in place, we’ll take the baton and run with it.

“It has been great to work with our IDI Implementation Specialist. His patience was appreciated while we worked things out both with our payroll vendor and our internal entities. He was also willing to go the extra mile for us. His hard work and dedication to customer satisfaction are very commendable!” — Fevzi Yalin, Director of IT

Learn more about the Contractor Central implementation process.

Unbeatable Support

Even after implementation is complete, we won’t sneak out the back door. IDI’s support team is always available to help you with any questions you may have, at any time. You can reach out directly to IDI and speak with a live support team member whenever you need to.

In addition, your client account manager will be with you throughout the life of your relationship with IDI.

Count on IDI!

Clients frequently tell us they had a previous HCM experience that created more problems than it seemed to solve. Implementation was chaotic and constantly behind schedule, and common construction industry needs couldn’t be accommodated. They were once-bitten twice-shy when starting with IDI — but our teams gave them everything they needed, beyond their expectations.

Regardless of the HCM vendor you choose, you can count on IDI to provide the critical data integrations you need in order to automate all of your payroll, time-and-attendance, and reporting functions.

“Ultimately, we are saving a ton of time from where we were before. It was worth it! I can usually get payroll for the prior week finalized by 10 am on a Tuesday. Before, we would still be working on it, printing live checks sometimes Thursday morning.” — Michelle Petty, Office Manager, Brumfield Construction Inc.

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Topics: Construction Industry Solutions