This year’s sales cycle is wrapping up, and I hope it’s been a successful year for you, even in the midst of a tumultuous season. Whether you’ve hit your sales quotas or not, now is the time to turn your attention to 2021. You’ll need to rebuild your pipeline and generate new leads for yourself so you can start the new year strong.

As the coronavirus pandemic continues to plod along, professional services companies are taking stock for the long term. It’s clear that the new normal is likely to extend into 2021. That has specific billing and payroll implications for the professional services sector, because they deal with billable and non-billable time — as well as work across different projects.