IDI has many reasons to be thankful this year, and our clients and partners are at the top of the list. Here’s why 2020 hasn’t stolen our gratitude.
This year has been one for the record books, and yet it isn’t difficult to feel thankful for what has come our way. In the midst of a pandemic and economic crisis — or maybe because of it — we at IDI see even more clearly the things to truly be grateful for.
I’d like to take a moment to share some of those things with you, because you’re one of them!
People, Connection, and Caring
Recently, I wrote about how the pandemic has reminded us how important people, connection, and caring really are. At IDI, more than anything, we’re thankful for the people in our lives — within the company, and outside of it. Whether we can see one another in person every day or not, it’s no small thing to know that each person is there to be supportive and to help. IDI’s people are committed to a shared purpose, and we’re in this together. For that, I’m grateful.
I’m also thankful for a strong leadership team that has successfully adapted to the craziness of 2020. Our executives have the employees’ best interests at the forefront. They make sure that we’re being safe and careful, and they protect our employees.
And right alongside that, we’re all making sure to take care of our customers and partners and get them the resources and information they need in the midst of uncertainty. This year has taught us to rely on empathy, connections, and caring, and we’re taking that to heart.
As we look to the future, we’re thankful for our construction clients who have volunteered to test pilot the latest upcoming release of Contractor Central. Without the dedication of these people spending extended time to get their hands dirty with the software and give feedback, we wouldn’t know if the updates would make our customers’ lives better or not. We truly appreciate our clients who help make our products even better than before. We don’t take that for granted, and we are tremendously grateful for their support and investment in Contractor Central.
I also want to acknowledge clients who have been loyal through all the many changes they’ve undergone this year. Many companies have changed their payroll providers and other vendors in order to fortify their businesses during COVID-19. Yet, even when our clients have switched payroll companies, they stayed with IDI and took us with them to their new providers. That’s a big deal to us, and we’re very grateful to continue those relationships.
And finally, IDI is thankful for our new partners who have taken us on this year. Together, moving forward, we can help make 2021 a more resilient year.
Paying It Forward
Thankfulness doesn’t reach full fruition unless you also respond out of gratitude. We’ve been greatly blessed this year, and so we can be a blessing to others. Here’s how we’re expressing gratitude and paying it forward this year.
Our monthly newsletter includes a shoutout to one of our client points of contact and their company. We love celebrating what they do and letting our community know how much we appreciate them.
IDI supports the Alzheimer’s Association in their annual Longest Day fundraiser by providing a matching contribution. We also support a local food pantry, called Food Gatherers. For more than 15 years, we have matched staff donations during their annual fundraiser, Rockin’ for the Hungry.
IDI also offers employees a paid day of service to give back by volunteering at a local non-profit organization. One of our sales representatives has spent time at a retirement community in nearby Saline, MI. They have a carnival every year, and he operated one of the booths. Another employee clears paths in a park for veterans, so they can easily enjoy the paths in their wheelchairs.
New this year, we began donating to Black Girls Code, in response to the racial events this year. For every employee bonus, IDI gives an equal portion to this outstanding program.
Holiday Wishes from IDI
The year 2020 will go down in history as a turbulent, chaotic year of crisis. But those are the times when we see more clearly the things that really matter. Our gratitude is greater, and we take less for granted.
We at IDI hope your 2020 holiday season is filled with overflowing reasons to be thankful. Our Vice President, Sonja Parker, has ended every staff meeting this year with the same message:
Thank you for your time. Be safe, be thankful, be empathetic, be respectful, be open-minded. We all will get through this. We want to act and operate in a way that when we do look back, we’ll be proud of how we carried ourselves. We are that company!
Together, we are all that community.